Shipping Policy

At Aurelix, we are committed to delivering your orders quickly and safely. This Shipping Policy outlines how we process, ship, and deliver your products.

1. Order Processing

All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Time

Delivery timelines may vary based on your location. Typically, orders are delivered within 3–7 business days across India. Remote areas may take slightly longer.

3. Shipping Charges

Shipping charges, if applicable, will be calculated and displayed at checkout. We may offer free shipping on selected orders or promotions.

4. Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS so you can monitor your delivery in real time.

5. Delivery Delays

While we strive to deliver within the estimated timeframe, delays may occur due to unforeseen circumstances such as weather conditions, logistics issues, or high demand periods.

6. Incorrect Address

Please ensure that your shipping details are accurate. Aurelix is not responsible for delays or losses due to incorrect or incomplete address information.

7. Damaged or Lost Packages

If your order arrives damaged or is lost during transit, please contact us within 48 hours of delivery. We will assist you in resolving the issue as quickly as possible.

8. Contact Us

For any shipping-related queries, feel free to reach out to us:
Email: support@aurelix.com
Phone: +91 96653 67688